Privacy Policy

Introduction

The Bee Suite™ (a registered trademark of ALLY Energy & Cognovi Communications) is committed to protecting your privacy. We are a professional development platform and community for builders and fractional leaders in the energy sector and beyond. Our mission is to unite, connect, and empower professionals to build thriving fractional practices on their own terms.

This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, assessment tools, programs, and community platform (collectively, the "Services"). By using our Services, you agree to the terms of this Privacy Policy.

We protect your personal information using industry-standard safeguards and will only share it with your consent or as required by law. Maintaining your trust is our top priority.

Information We Collect

1. Registration and Account Information

When you create an account, take the BOSS™ Assessment, or enroll in our programs, we collect information including your name, email address, phone number, company name, job title, professional background, and payment information. This information helps us provide personalized services and support your professional development.

2. Profile and Assessment Data

We collect information you provide in your profile, including your professional experience, skills, expertise areas, and career goals. When you complete the BOSS™ Assessment, we collect your responses to determine your builder archetype, readiness score, and personalized recommendations. This data helps us tailor our programs and resources to your specific needs.

3. Community Platform Activity

When you participate in The Hive Community, we collect information about your interactions, including posts, comments, messages, connections, and engagement with other members. This helps us foster a vibrant professional community and provide relevant networking opportunities.

4. Program Participation

When you enroll in our Bootcamp, Coaching, or Certification programs, we collect information about your progress, completed tasks, coaching session notes, and program outcomes. This helps us provide effective support and measure program success.

5. Usage and Technical Information

We automatically collect information about how you use our Services, including pages visited, features used, time spent, and navigation patterns. We also collect technical information such as IP address, browser type, device information, and operating system. We use cookies and similar technologies to enhance your experience and analyze usage patterns.

6. Communications

When you contact our support team or communicate with us via email, we collect the content of your messages and any information you choose to provide. This helps us respond to your inquiries and improve our Services.

How We Use Your Information

1. Providing and Improving Services

We use your information to deliver our assessment tools, programs, community platform, and support services. We analyze usage data to improve our Services, develop new features, and enhance user experience.

2. Personalization

We use your assessment results, profile information, and activity data to provide personalized recommendations, tailored content, relevant resources, and customized program experiences that match your builder archetype and career goals.

3. Communications

We use your contact information to send you program updates, community notifications, educational content, and service announcements. You can control your communication preferences through your account settings. We will always provide clear opt-out options for marketing communications.

4. Community Features

We use your information to facilitate connections with other members, enable networking opportunities, and foster community engagement within The Hive platform.

5. Analytics and Research

We analyze aggregated, anonymized data to understand program effectiveness, identify trends, and conduct research to improve our offerings. We may share these insights publicly, but never in a way that identifies individual users.

Information Sharing and Disclosure

We protect your personal information and will only share it in the following circumstances:

1. With Your Consent

We will share your information when you explicitly authorize us to do so, such as when you choose to make your profile visible to other community members or share your achievements publicly.

2. Service Providers

We work with trusted third-party service providers who help us operate our Services, including payment processors, email service providers, hosting providers, and analytics tools. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

3. Community Visibility

Information you choose to share in The Hive Community, such as posts, comments, and profile details, may be visible to other community members according to your privacy settings.

4. Legal Requirements

We may disclose your information when required by law, subpoena, court order, or other legal process, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

5. Business Transfers

If The Bee Suite is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and provide options regarding your information.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security audits and monitoring
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

1. Access and Correction

You can access and update your account information, profile details, and preferences through your account settings at any time.

2. Data Portability

You have the right to request a copy of your personal information in a structured, machine-readable format.

3. Deletion

You can request deletion of your account and personal information by contacting us at [email protected]. Please note that we may retain certain information as required by law or for legitimate business purposes.

4. Communication Preferences

You can control your email notification preferences through your account settings or by clicking the unsubscribe link in any marketing email. Please note that you will continue to receive essential service-related communications.

5. Cookies

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Services.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. Cookies are small text files stored on your device that help us recognize you and remember your preferences.

We use the following types of cookies:

• Essential Cookies: Required for basic site functionality and security
• Analytics Cookies: Help us understand how users interact with our Services
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to deliver relevant content and measure campaign effectiveness

We also use third-party analytics services, including Google Analytics, to help us understand user behavior and improve our Services. You can learn more about Google's privacy practices at https://policies.google.com/privacy.

Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.

International Users

Our Services are operated from the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the effective date. We encourage you to review this Privacy Policy periodically.

Your continued use of our Services after any changes indicates your acceptance of the updated Privacy Policy. If you do not agree with the changes, you may close your account.

Governing Law

This Privacy Policy is governed by the laws of the State of Texas, United States, without regard to its conflict of law provisions.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: